·3 min read
Business and Data Analysis Questions for AI Chat Tools That Surface Real Insight
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A client of mine - a regional logistics manager with seventeen years of Excel experience - spent three weeks trying to get useful answers from Claude about her inventory turnover problem. Every response felt like a textbook. "What's causing my dead stock?" got her a lecture on supply chain theory. She came to me frustrated, convinced AI just "wasn't for operations people."
What she was missing was a question design problem. Not a technology problem. The AI was perfectly capable. Her questions weren't.
That gap - between what business users ask and what AI chat tools can actually deliver - is where most value gets lost. And almost nobody talks about it with any specificity.